EPSTEIN
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action against JetBlue.
4. Rights of JetBlue to change the terms of contract.
5. Rules on reservations, check-in, and refusal to carry.
6. JetBlue's rights and limits on its liability for delay or failure to perform service, including schedule
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changes, substitution of aircraft or alternate air carriers, and rerouting.
7. Non-refundability of reservations.
8. The Contract of Carriage and tariffs may be inspected at all JetBlue airport customer service
counters, and upon request you have the right to receive by mail a copy of the full text of the Contract
of Carriage or tariffs. Additional information on items one through seven can be obtained on JetBlue's
website at www.JetBlue.com or at any U.S. location where JetBlue transportation is sold.
CARRY-ON BAGGAGE RULES
Each customer may bring one bag that fits in the overhead bin plus one personal item (purse, briefcase, laptop,
etc.) that fits under the seat in front of you. See details for more information. For TSA information regarding
canyons, click here.
CHECKED BAGGAGE ALLOWANCEIFEES
For domestic flights, JetBlue allows one free checked bag, subject to weight and size/dimension restrictions. For
flights booked on or after June 2, 2009, a $30.00 fee applies to a second checked bag ($20.00 for flights booked
before June 2, 2009) , subject to weight and size/dimension restrictions. Additional fees apply for additional
excess baggage and oversized and overweight baggage. Click here for more information. For international flights
and codesharefinterline travel, excess baggage rules and weight and size/dimension rules may vary depending on
load availability. See details for more information.
CHECK-IN TIMES
For domestic flights, customers traveling without checked baggage must obtain a boarding pass twenty (20)
minutes prior to scheduled departure and customers traveling with checked baggage must obtain a boarding pass
thirty minutes prior to scheduled departure. Customers must be present in the boarding gate are fifteen (15)
minutes prior to scheduled departure or the posted aircraft departure time. For international flights, customers
traveling with or without checked bags must obtain a boarding pass sixty (60) minutes prior to scheduled
departure. Customers must be present in the boarding gate twenty (20) minutes prior to scheduled departure or
the posted aircraft departure time.
DOCUMENTATION REQUIREMENTS
For domestic travel, customers over the age of 18 will be required to show a U.S. federal or state-issued photo ID
that contains the following information: name, date of birth, gender, expiration date and a tamper-resistant feature.
Customers traveling to/from an international destination are required to present proper documentation at the time
of check-in. Documents required for travel vary according to citizenship, residency, country of travel, age (for
minors), length of stay, purpose of visit, student status, etc. Please check for specific requirements for the country,
or countries, you are visiting to make sure you have the correct documents. In addition, Customers traveling to a
country other than their country of citizenship or residency are required to hold proof of return or onward travel.
Failure to present proper documentation could result in denied boarding.
ADVICE TO INTERNATIONAL PASSENGERS ON LIMITATION OF LIABILITY
Where a passenger's joumey involves an ultimate destination or a stop in a country other than the
country of departure, either the Warsaw Convention and the Hague Protocol, their amendments, and
any special contracts of carriage embodied in applicable tariffs that waive Warsaw/Hague limits, or the
Montreal Convention may apply to the entire joumey including the portion within the countries of
departure or destination and, in some cases, may limit the liability of the carrier for death or personal
injury, delay, and for loss of or damage to baggage. The Montreal Convention, where applicable, does
not impose, and special contracts voluntarily entered into by many carriers, including JetBlue, waive,
the Warsaw/Hague limitations for compensatory damages arising out of personal injury or wrongful
death caused by an accident, as defined by the applicable treaty. The names of carriers party to the
special contracts are available at all ticket offices of such carriers and may be examined upon request
NOTICE OF BAGGAGE LIABILITY LIMITS
For intemational transportation (including domestic portions) governed by the Montreal Convention,
JetBlue's liability for baggage is limited to 1,131 SDRs (see www.imf.org for current value) per
passenger unless a higher value is declared and an extra charge is paid. For intemational
transportation govemed by the Warsaw Convention and the Hague Protocol and their amendments,
JetBlue's liability for baggage is limited to $9.07 per pound for checked baggage and $400 per
passenger for unchecked baggage unless a higher value is declared and an extra charge is paid.